Your building, in good hands.
A care plan makes us the guardians of your property. We get to know it inside out, visit on a schedule, fix the small things before they become big ones, and keep you in the picture with photos and plain-English reports, wherever you are in the world.
Care that builds over time.
1. We get to know your building
The first visit is a full walk-round. We start your building profile: how it's built, what's been done to it, its services, finishes and paint codes, and where it's vulnerable.
2. We visit on a schedule
Every visit we check, test and fix the small things, from a dripping tap to a sticking door, using the repair time included in your plan.
3. You stay in the loop
After each visit you get notes and plenty of photos on your client portal. Anything bigger comes with clear options and costs, never surprises.
Pick your level of care.
Prices are per property, per month. Homes include VAT; offices and businesses pay the same figure plus VAT. 12-month plans, billed monthly.
Care
Homeowners and landlords who want the basics looked after properly.
Half a standard call-out
- A visit every 4 months (3 a year)
- Building profile started and kept up to date
- Photo report after every visit
- 1 hour of minor repairs each visit
- 20% off rapid and out-of-hours call-outs
- 10% off projects of £5,000 or more
Guardian
Busy families, second homes and owners who travel.
Key holding and away checks included
- A visit every quarter (4 a year)
- Building profile and photo reports
- 2 hours of minor repairs each visit
- Keys held securely, emergency access
- Away checks while you're travelling (up to 4 a year)
- No call-out fee on standard visits
- 30% off rapid and out-of-hours call-outs
- 12% off projects of £5,000 or more
Custodian
Exceptional homes, family estates, owners abroad and offices.
Sharif as your named lead
- A visit every month (12 a year)
- Everything in Guardian
- Full asset register: boiler, appliances, finishes, manuals, QR labels
- Seasonal exterior care: gutters, drains, roofline checks
- Annual condition report and 5-year care plan
- Unlimited away checks
- 40% off rapid and out-of-hours call-outs
- 15% off projects of £5,000 or more
Tailor your plan, or step up.
Add what you need to any plan. Prices per month.
Compare the plans.
| Care | Guardian | Custodian | |
|---|---|---|---|
| Monthly price | £90 | £180 | £450 |
| Visits a year | 3 | 4 | 12 |
| Repair time each visit | 1 hour | 2 hours | 2 hours |
| Building profile and photo reports | ✓ | ✓ | ✓ |
| Key holding | £35 add-on | ✓ | ✓ |
| Away checks | £45 add-on | Up to 4 a year | Unlimited |
| Standard call-out fee | Normal | Waived | Waived |
| Rapid and out-of-hours call-outs | 20% off | 30% off | 40% off |
| Projects of £5,000 or more | 10% off | 12% off | 15% off |
| Asset register and QR labels | £20 add-on | £20 add-on | ✓ |
| Seasonal exterior care | £40 add-on | £40 add-on | ✓ |
| Annual condition report | — | — | ✓ |
| Named lead | — | — | Sharif |
Run a restaurant, bar or hotel? See our hospitality plans.
Good to know.
What counts as a minor repair?
Anything we can put right within your included time: dripping taps, sticking doors, loose fittings, silicone, blown bulbs, small patch repairs. Parts and materials are charged separately. Unused time doesn't roll over.
What if something bigger comes up?
We tell you what we found, with photos, options and a written price. Plan members get money off call-outs and projects, and you're never committed until you say yes.
How do you look after my keys?
Keys are tagged with a code, never your address, and kept secure. We only use them for work you've approved or a genuine emergency, and every visit is logged.
Can I change plan?
You can move up at any time and the new benefits start straight away. Plans run for 12 months, then continue monthly with 30 days' notice.
Is everything covered by your warranty?
Yes. Work we carry out is backed by our 3-year workmanship warranty.
Let's meet your building.
Tell us about your property and we'll book the first walk-round. Not sure which plan? We'll recommend one after the visit.